Shipping Policy
With a catalog this big, "shipping" looks a little different here than at a store that only sells one kind of thing. We've put this together as a set of straight answers to the questions we get asked most. If yours isn't covered, just email customerservice@everythingandmuchmore.com and we'll respond within 24 hours.
Heads up: because we ship everything from press-on nails to baby cribs, large orders often arrive in more than one box, sometimes on different days and from different locations. That's normal, and you'll get separate tracking for each shipment.
When will my order be processed? We process orders on business days (Mon–Fri). Anything ordered before 2:00 PM EST typically goes out the same day, and orders placed after that, or on weekends and holidays, are processed the next business day. Holidays and big sale events can add a day or two. A handful of specialty, oversized, or made-to-order items have longer handling times, and you'll see a note on the product page when that's the case.
How much does shipping cost, and how long does it take? Standard shipping starts at $5.99 and takes about 5–7 business days, and it's free automatically on orders over $49 shipping within the contiguous U.S. If you're in a hurry, expedited (2–3 business days) starts at $12.99 and overnight starts at $24.99. Orders to Alaska and Hawaii take roughly 7–10 business days, with the rate calculated at checkout. Bulky or heavy items, think furniture, monitors, garden beds, may have an oversized surcharge that's always shown before you pay.
Why did my order ship in separate packages? Different departments, different warehouses. Splitting shipments usually means at least part of your order reaches you faster. Each package travels with its own tracking number, so if one item is taking longer, check all of your confirmation emails before assuming anything's missing.
Can I return something? Yes, you have 30 days from delivery. To qualify, the item needs to be unused, in its original packaging with any tags still attached, and in resalable condition. Have your order number or receipt ready when you reach out.
Because we sell such a wide mix of products, some categories can't be returned:
- Opened or used beauty, personal care, and grooming items (hygiene)
- Worn intimate apparel, underwear, or swimwear, or any with hygiene seals removed
- Perishables and consumables
- Gift cards and digital products
- Custom or personalized orders
- Anything labeled "Final Sale" or "Clearance"
How do refunds work? Email us at customerservice@everythingandmuchmore.com with your order number and what's going on. We'll send return instructions within 1–2 business days. Once your item gets back to us and passes inspection, we refund your original payment method within 5–7 business days. Original shipping costs aren't refunded unless the mistake was ours, and you cover return postage unless the item showed up defective or incorrect.
My order arrived damaged or wrong, what do I do? Let us know within 48 hours of delivery and send a couple of photos of the item and its packaging. We'll get a free replacement or a full refund sorted for you right away, at no extra cost.
Anything we didn't cover here? Reach the team at customerservice@everythingandmuchmore.com, we're happy to help.